Sign Up to Play Stay Casino Online: AU Registration Guide

Photo ID options:

• Australian driver's licence
• Passport
• State ID card

Proof of address (dated within 3 months):

• Utility bill (electricity, gas, water)
• Bank statement
• Council rates notice
• Rental agreement

Upload clear, legible images. Blurry or partial documents will be rejected and slow your withdrawal.

You can deposit and play before full KYC is complete. However, withdrawals are blocked until identity and address are verified. Submit documents proactively to avoid delays when you want to cash out.

During registration, confirm your country as Australia and currency as AUD. This setting locks in for your account and cannot be changed later. All bonus amounts, deposit limits, and withdrawal amounts will be in Australian dollars.

If you accidentally select the wrong currency, contact Stay Casino support via live chat to request a region change before making your first deposit.

Once your account is verified, you're ready to deposit and claim a welcome bonus.

Accessing your bonus:

Log in and navigate to the Promotions or Bonuses section. Your welcome offer will be listed. Click "Claim" or "Activate" - most bonuses apply automatically on your first deposit.

Making your first deposit:

Go to Cashier > Deposit. Choose your payment method:

• Debit or credit card
• PayPal
• Neosurf
• Bank transfer

Enter your deposit amount and follow the payment gateway instructions. Funds arrive instantly for card and e-wallet deposits; bank transfers may take 1-3 business days.

Bonus playthrough:

Welcome bonuses come with playthrough requirements. For example, a 100% match bonus on a $100 deposit requires you to wager the bonus amount (or a multiple thereof) on eligible games before withdrawing. Check the bonus terms for the exact requirement.

Pokies (slots) typically contribute 100% toward playthrough, while table games may contribute 10-50%. Plan your play accordingly to meet requirements efficiently.

After your first deposit:

Explore the pokies and live casino sections. Your account dashboard shows your balance, active bonuses, and withdrawal history. Adjust your responsible gambling limits anytime in Settings.

Email verification not received?

Check your spam folder. If still missing, request a new verification link from the login page.

Account locked or suspended?

Contact support immediately. Common reasons include failed age verification or duplicate accounts. Support can unlock your account or explain next steps.

Forgot your password?

Click "Forgot Password" on the login page, enter your email, and follow the reset link sent to your inbox.

For further assistance, use the live chat feature available 24/7 on the Stay Casino site, or visit the login page to access your account.