Responsible Gambling at Stay Casino
Gambling should remain a form of entertainment. Stay Casino provides tools to help you maintain control and gamble within your means. This page outlines the player protection features available, how to use them, and where to find support if you need it.
Built-in Player Protection Tools
Stay Casino offers several tools designed to help you manage your gambling activity:
- Deposit Limits
- You can set a daily, weekly, or monthly deposit limit on your account. Once set, you cannot deposit more than your chosen amount within that period. This is one of the most effective ways to control spending. Access deposit limits through your account settings under "Responsible Gambling" or "Player Protection."
- Loss Limits
- Some accounts allow you to set a loss limit - a maximum amount you're willing to lose over a set timeframe. If you reach this limit, your account will be temporarily restricted from further play.
- Session Timeouts
- Use session timeouts to take automatic breaks. You can set the system to log you out after a specified period of inactivity or play time. This creates a natural pause to reassess your activity.
- Self-Exclusion
- If you need to step away from gambling entirely, self-exclusion is a formal tool that locks your account for a period you choose (typically 6 months to several years). During self-exclusion, you cannot log in, deposit, or play. Contact Stay Casino support to initiate self-exclusion - this is a binding commitment that requires you to wait out the full period before reactivating your account.
Online gambling carries financial risk. Losses can accumulate quickly, especially with live games and high-volatility pokies. If gambling stops being fun or you're chasing losses, seek help immediately. Contact Gambling Help Online on 1800 858 858 (free, confidential, 24/7).
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Australian Gambling Help Resources
If you or someone you know is struggling with gambling, these services are available:
Gambling Help Online
- Phone: 1800 858 858
- Website: https://www.gamblinghelponline.org.au/
- Available 24 hours, 7 days a week
- Free, confidential counselling and support
Lifeline Australia
- Phone: 13 11 14
- Website: https://www.lifeline.org.au/
- Crisis support for mental health and gambling-related distress
- Available 24/7
GambleAware NSW
- Website: https://www.gambleaware.nsw.gov.au/
- Information, self-assessment tools, and local support services
Victorian Responsible Gambling Foundation (VRGF)
- Website: https://www.vrgf.org.au/
- Counselling, support groups, and resources for Victorian residents
These services are independent of Stay Casino and provide confidential support at no cost.
How to Set Deposit Limits
- 01
Log into your Stay Casino account
and navigate to "Account Settings" or "Responsible Gambling."
- 02
Select "Deposit Limits"
and choose your timeframe (daily, weekly, or monthly).
- 03
Enter your limit amount
in AUD.
- 04
Confirm the change
most limits take effect immediately or within 24 hours.
- 05
Review regularly
adjust your limits if circumstances change, but note that increases may have a waiting period.
Fund your account
Cards, Bitcoin, USDT and other crypto are supported.
Self-Exclusion and Account Closure
Self-Exclusion is a formal, time-locked restriction. Once activated, your account is closed and you cannot access it for the duration you select. Self-exclusion is binding - you must wait out the full period (even if you change your mind) before the account can be reactivated.
Account Closure is different: you can close your account at any time, but you may be able to reopen it after a short period. If you need a permanent break, self-exclusion is the stronger tool.
To self-exclude:
- Contact Stay Casino support via live chat or email
- Provide your username and reason (optional but helpful)
- Confirm the self-exclusion period
- You will receive written confirmation
| Wording | What it refers to |
|---|---|
| Pokie | The Australian name for a slot machine, online or on a venue floor. |
| Reels | The columns of symbols that spin; a 5x3 game has five columns, three symbols deep. |
| Session bankroll | The amount set aside for one sitting, decided before it starts rather than during it. |
Recognising Problem Gambling
Problem gambling can develop gradually. Warning signs include:
- Spending more time or money than intended
- Chasing losses (betting more to recover what you've lost)
- Neglecting work, family, or personal commitments
- Hiding gambling activity from others
- Feeling anxious or irritable when not gambling
- Borrowing money to gamble
If you recognise these signs in yourself or someone else, reach out to one of the support services listed above. Early intervention makes a real difference.
Responsible Gambling at Stay Casino
Stay Casino is committed to supporting responsible gambling. The platform includes age verification (18+), account verification, and limits on promotional offers for players who have set restrictions. However, you are responsible for using these tools - Stay Casino cannot monitor your behaviour across other sites or enforce limits you don't set.
Gambling should be fun and within your budget. If it stops being enjoyable or you're gambling with money you can't afford to lose, take action immediately. The tools and support services outlined here are available to help.
For questions about Stay Casino's responsible gambling features, contact support directly via live chat or email.
Side by side
| Casino | Licence | Min deposit | Demo mode | Platforms |
|---|---|---|---|---|
| LuckyDreams | Curaçao eGaming | A$20 | yes | web, ios, android |
| Skycrown | Curaçao eGaming | A$20 | yes | web, ios, android |
| VegasNow | Curaçao eGaming | A$30 | yes | web, ios, android |
Recorded 2026-05-08. Operators change their terms — check the casino's own page before depositing.